Privacy Policy

Last updated: 31 October 2026

EnglishYug Academy (“we”, “us”, “our”) runs the website eshubb.de and offers live online English classes. This Privacy Policy explains what personal data we collect, why we collect it, and how we protect it. By using our website or booking a class, you agree to this policy.

1. Information we collect

  • Details you give us: your name, WhatsApp/mobile number, email address, course interest, preferred class time and any message you send through our forms.
  • Student account details: when you enrol, your name, email, login details and course progress on our learning platform.
  • Payment details: payments are processed by secure third-party payment providers. We do not store your card, UPI or bank details on our website.
  • Technical data: IP address, browser type, device and pages visited, collected through cookies and similar technologies.

2. How we use your information

  • To contact you about your free demo class, course enquiry or enrolment, including on WhatsApp, phone or email
  • To run live classes on Google Meet or Zoom and give you access to your student dashboard
  • To process payments and send receipts
  • To improve our courses, website and services
  • To send class reminders and, with your consent, information about new courses and offers. You can opt out at any time.

3. Live online classes

Our classes take place on third-party platforms such as Google Meet and Zoom. When you join, the platform’s own privacy policy also applies. Your name and video/audio may be visible to your trainer and classmates during the class. We do not record classes without informing participants in advance.

4. Children’s privacy

For our Kids & Teens courses, we collect a child’s details only from a parent or legal guardian, who must give consent and act as the main contact. Parents can ask us to view, correct or delete their child’s information at any time.

5. Sharing your information

We do not sell your personal data. We share it only with service providers who help us run our services (such as website hosting, video-meeting platforms, payment gateways, email and messaging tools), and only as needed. We may also disclose information if required by law.

6. Cookies

Our website uses cookies to keep you logged in, remember preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, but some features may not work properly.

7. Data security and retention

We use reasonable technical and organisational measures to protect your data. We keep personal data only as long as needed for the purposes in this policy or as required by law, and then delete or anonymise it.

8. Your rights

In line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask to access, correct or delete your personal data, or withdraw your consent for marketing. To make a request, reach us through our Contact page.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the updated date.

10. Contact us

For any privacy question, please reach us through our Contact page.