Refund Policy
Last updated: 31 October 2026
We want you to be fully comfortable before you pay. That is why every learner can attend a free live demo class before enrolling. This policy explains when fees can be refunded.
1. Before your batch starts
If you cancel your enrolment before your batch starts, you can request a full refund of the fee paid, minus any payment gateway charges.
2. After your batch starts
- You can request a refund within 7 days of your batch start date, provided you have attended no more than 2 classes. The fee for classes already held and payment gateway charges will be deducted.
- After 7 days from the batch start date, or after attending more than 2 classes, fees are not refundable.
3. When we cancel or cannot run a batch
If we cancel a batch, or cannot offer a suitable alternative timing, you will receive a full refund of the fee paid, or you can choose to move to another batch.
4. Batch change instead of refund
If your timing changes, you can request a move to another available batch of the same course instead of a refund, subject to seat availability.
5. Non-refundable cases
- Removal from a course due to misconduct
- Missed classes because of personal reasons or internet/device problems on the learner’s side
- Exam registration fees paid to third parties (for example IELTS, PTE or TOEFL test fees)
6. How to request a refund
Send your request through our Contact page with your name, registered mobile number, course name and payment reference. Approved refunds are processed to the original payment method within 7–10 working days.
7. Changes to this policy
We may update this Refund Policy from time to time. The version on this page at the time of your enrolment applies to your course.