Categories:
Career & Job English
About Course
Prepare for international and domestic call centre and customer service roles with practical, call-based English training.
Who is this course for?
- Freshers applying for BPO, KPO and customer support jobs
- Customer service staff who want to improve
- Candidates preparing for voice process interviews
What you will learn
- Call opening, handling and closing
- Listening and responding to customers
- Handling complaints and difficult callers
- Clear pronunciation for calls
- Voice process interview and versant-style practice
How the classes work
- 100% live classes on Google Meet / Zoom with a trainer
- Small batches, so everyone gets speaking time
- Explanations in simple English and Hindi
- Class notes and practice material in your student dashboard
- Level: Beginner to Intermediate · Suggested duration: 6 weeks
Not sure if this is the right course?
Join a free live demo class. We check your current level and suggest the right batch for you.